© PHYLUX PTE LTD 2019. All rights reserved​

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TERMS & CONDITIONS

HAIKU POLICIES

- $120 transport & labour charges will be applied for any incorrect installation by unauthorized installer.
- All fans includes speed controllers and mounting brackets.
- Installation is not included unless specifically noted.
- Electrical wiring has to be pre-run prior to fan installation. Earth wire is required for fan installation.
- The purchaser is responsible for verifying the correct extension tube length, as well as the correct 
mounting method in order to provide the appropriate mounting kit for fans prior to ordering.
- Mounting Kits and extension tubes costs may vary based on fan type.
- Phylux Pte Ltd does not authorize reseller to advertise, stock, or distribute any Haiku Fans products
without prior written agreement.
- Haiku Bamboo is for Indoor Use only.
- A minimum of 2 weeks' notice is required to book an installer.
- Steel Reinforcement is Compulsory for installation on false ceiling.

HAIKU WARRANTY

Motor -  Lifetime
Non- Motor Components - 1 Year
Motor Controller & LED Light (L-Series) - 5 Years
(Transport and labour chargeable after first year)

The restocking fee for unopened shipping boxes is 25% of your order’s value. Opened boxes will incur a 50% restocking fee of your order’s value. Returns must be received within 90 days. The customer is responsible for return freight charges. 

RETURNS POLICIES

Full Payment Prior to Dispatch We accept payment via credit card; MasterCard and Visa

STANDARD PAYMENT TERMS  

TEL    : +6848 8500 / 6848 4747 
160 Paya Lebar Road Orion #01-08
Singapore 409022